Shipping policy

objective

To ensure that garments are delivered from warehouse to consumer on time, we provide an efficient and transparent transportation process that ensures traceability at every step.

Shipping time commitment

Standard shipping time: 20-40 working days for all EU member states.

Shipping time is calculated from the time the order is confirmed and the shipment begins.

Optimization measures

Reduce cross-border shipping times by setting up multiple warehouses in key EU countries.

Further optimize logistics channels to ensure transportation efficiency and timeliness.

Notice of Delay

In the event of a delivery delay, the customer will be notified within 48 hours and a new estimated delivery date will be provided.